How do you determine rent amount?
What are the management fees and/or pricing options when the property is being rented?
Do I have to sell my property with you if I want to list it?
Do you offer direct deposit for your owners?
Absolutely. Your net rent proceeds are deposited on the 20th calendar day of the month. There’s no “check in the mail” delays…. it’s a direct ACH deposit into your bank account. This saves you time and effort, which is an important reason you hire a property management company.
How do you collect rent from tenants?
Do you conduct property inspections and, if you do, what charge is associated with them?
Your property is at risk if your property manager doesn’t conduct inspections. We conduct an extremely detailed and thorough property review at the time of Move-In and Move-Out. You receive a copy of the property report via PDF document for your reading and files. Typically, this report is even more detailed and longer in length than the inspection report when you bought the property. The average report is approx. 150 photos and 50-75 pages in length. In addition, we conduct mid-lease audits. These audits ensure the tenant is keeping the property clean and in good repair and also addresses any preventative maintenance issues that need to get scheduled. There are no extra charges for any of these property visits, either. All are included with our management services.
What steps do you take to market properties?
How often will I get updates on my rental property?
What are your leasing fees?
The very first time we work with your property, there is a one-time on-boarding fee of $275 to get the listing process started.
To place a tenant, one month rent value is charged as leasing commission, or a minimum of $1200 is charged if the rent is less than $1200.
Do you require tenants to have renter’s insurance?
Is there a maintenance reserve requirement?
Yes. Each property has a $600 Reserve Account maintenance reserve that is used in case expenses for a period exceed the rent collected for that period.
Who is responsible for yard maintenance?
How do you go about notifying me if there is a cost for maintenance?
If the repair item is $600 or under, it will be added to your account and all the details can be reviewed on your Owner Web Access portal. If the cost is a larger item, such as a water heater replacement, then we will get an estimate for your prior approval.
How do you handle maintenance requests?
Do you work with rental properties under $1,000/month?
We do not, unfortunately, provide leasing services for rentals under $1,300/month. If your rental is under this price point, we can possibly refer you to a different company – just ask!